I’m a compassionate woman. Really. Despite my sarcasm and constant complaining, I am quite compassionate. I’m serious.
Apparently, my compassion has its limits. Please don’t judge too harshly.
Two days ago, a blizzard swept through this part of Minnesota. We received only a few inches of snow, but more importantly, the wind was whipping at about 35 mph, and the temperatures dropped to dangerous levels. Dangerous. Here in the Midwest, however, we don’t gauge winter weather by the temperature or the wind. We judge winter weather by a combination of the two, which is known as the Wind Chill Factor. It is how we make sure the rest of the country knows that we are Hardy Midwesterners. The Wind Chill Factor during this blizzard was approximately 45 degrees — below zero. This means, say our illustrious weathermen, that frostbite will set in within 10 minutes.
Say it with me now: Brrrrrrrrrrrr!
The rural school students had an unexpected two-day vacation, and life as we know it ground to a halt. It was quite cozy around here.
Until our ambulance pagers went off.
We were asked to respond to a house right here in TinyTown for a "woman with a broken leg."
Now, initial pages are doubtable, at best. Dispatchers receive frantic phone calls (sometimes multiple calls) from people at the scene of an emergency. Usually, the callers are not emergency responders themselves, and so are understandably excited. The dispatcher must figure out the details, then relay them to us. We remain forever hopeful that the facts will be semi-clear and accurate. They rarely are.
We’ve responded to reports of "unresponsive man. CPR in progress," and upon reaching the scene, found a man who’d had a seizure, but was upright and conscious. No one had performed CPR.
We’ve responded to car accidents "with multiple injuries," and upon reaching the scene, found a minor fender-bender — no injuries. Except the fenders.
We’ve responded to 233 WEST Main Street, and upon reaching the scene, found that the emergency was actually at 233 EAST Main Street.
So. Unless the bone is actually sticking out of the leg — or the woman is somehow inexplicably equipped with X-ray vision, I’ll treat her according to protocol, but I’ll believe the "broken leg" when I see her crutching around town in a wildly-autographed cast.
Did I mention the blizzard? I did? Good, because that will come into play. On many levels, beginning with:
Blizzard = giant snow drifts. Specifically, the thigh-high one in front of the door to our house, which was responsible for the snow up my pant-leg and down my boots. Also specifically, the one in front of our garage door, necessitating that I back up at approximately 30 mph in order to bust through it. And also specifically, the ones blocking the road in front of our house.
Blizzard = cars getting stuck in the snow. Specifically, my car, in one of the giant snow drifts. Also specifically, the ambulance, in another of the giant snow drifts, which leads to…
Blizzard = someone pushing stuck cars out of the snow. Specifically, Husband and me, pushing my now-driverless van from a drift in order to get to the ambulance shed. Also specifically, three of us pushing a 97 million-ton ambulance out of another of those giant snow drifts in order to get to the injured woman.
Blizzard = icy conditions. Specifically, icy sidewalks, driveways, and roads, which lead to slip-and-fall injuries.
This is what had happened to our patient, a 36-year-old nurse with two sons, ages 11 and 9, and a live-in boyfriend. We arrived to find her sitting on the sidewalk outside her back door, screaming and crying. "Crying" is a relative term here; the entire time we were around her, she was carrying on and making crying noises: "Waaah, waaah-haaah, oh-ho-ho-ho-ho, it hurts so bad, waaah, waaah!" yet nary a tear was shed. It became just one of the many reasons my compassion made itself scarce.
Another reason was her refusal to let us do anything. This was a 911 call, remember? She called us. And remember:
Blizzard = dangerous wind chills. Specifically — and especially – when the patient is outside on the sidewalk, screaming and refusing to allow us to drag her sorry ass inside, which was approximately 18 inches away.
Don’t get me wrong. I understood that her leg hurt, or, in this case, "Jesus Christ! My fucking leg! Oh, you fucking guys! My leg! STOP TOUCHING ME!! AAARHHH! STOP FUCKING TOUCHING ME!"
But really? We were going to have bigger fish to fry, not the least of which was the frostbite — and sanity — of her responders, if we couldn’t get her inside.
I’ll skip the next several minutes of her screaming and carrying on, during which it was determined that NO! we could not see her leg; NO! we could not just get her inside; NO! we could not get her on a backboard; NO! we could not put a blanket on her because "MY LEG! MY LEG!"; and "NO! STOP TALKING TO ME!"
Suffice it to say that Husband — who, if he were a Superhero, would be IntenseMan With Authoritative Voice — and the rest of us got her on a backboard and into the back of the ambulance before our appendages starting snapping off like so many twigs.
Once inside, my compassion made its final exit when she ordered her 9-year-old son to "hurry up and get my phone, I said! Jesus Christ! My leg is broken!"
Thereafter followed this conversation:
"DIANE! DIANE! TELL THE GIRLS I WON’T BE AT WORK TODAY! WAAAH!" At this point, Diane was obviously unable to understand the screaming, "crying" voice of her co-worker, because here was the rest of the call:
"DIANE! TELL THEM!! NO!! THIS IS SCREAMY McCRYERSON!! [name changed to protect the innocent/me] WAAAH!! I BROKE MY LEG!! TELL EVERYBODY!! WAAAH! NO! THIS IS SCREAM-MEE! YES! THIS IS SCREAM-MEE! I BROKE MY LEG! TELL EVERYBODY I WON’T BE IN TODAY…"
And on and freaking on. Never a reassuring word to her sons, who were rarely far from her side. (Although now that I think about it, maybe the boys have seen the histrionics before. They were quite calm.)
Again, I’m compassionate. I know what it’s like to hurt. I have, in fact, even broken my leg. Twice. The first time I fell, I laid at the bottom of a flight of steps for nearly two hours before someone came home and found me. I was 14. I cried, but nothing like the carrying-on this woman did.
In fact, last winter we treated a 5-year-old with a broken leg. A broken femur. A compound break in the femur. It was ugly and hurty-looking as could be. But that little guy just cried quietly while we splinted up his leg, then gulped and thanked us for the stuffed animal we’d given him to hang on to.
In addition, there was no blizzard at the time.
Compassion. I have it, in spades, unless you’re a screaming, "crying" over-reacting adult.
Then, I just have a warning:
Blizzard = shovels. Specifically, shovels that may be applied to the side of the head. For medicinal purposes only, of course.
Tread lightly.